Policy Director/Policy Manager

About San Francisco Transit Riders

San Francisco Transit Riders (SFTR) is a member based not-for-profit organization that was formed in 2010 with the voices of the riders and advocates who have long desired for an affordable, equitable, sustainable, and accessible public transit network for residents, commuters, and visitors for San Francisco. SFTR’s primary mission is to fight for excellent transportation service that provides equitable access to resources, opportunities, and each other. 

Emerging from the woes of the pandemic is a tremendous opportunity to reimagine what public transportation can look like in the city and region if we center the needs of transit riders, particularly the ones that have been historically neglected and identify new revenue sources for funding efficient and equitable transit options.

Deploying an equity and sustainability-focused understanding for several of these issues, SFTR is taking a proactive stance to support the voices of marginalized and underrepresented communities, supporting and rebuilding transit service levels, restoring current and future funding streams for stability and growth, and ensuring the safety and security of transit operators.

Position Overview

The Policy Director will report to the Executive Director and will focus on the policy and advocacy efforts for SFTR, coordinate and lead staff efforts on membership and support the organization’s fundraising efforts. In that regard, the Policy Director will cultivate and maintain relationships with policy makers, elected officials, issue-based advocates, labor and community-based organizations to inform and engage on transit advocacy opportunities.

Core Responsibilities

Support local and regional policy and advocacy efforts (35%)

  • Lead SFTR’s engagement in the SFMTA and City budgeting process with the goals of transit recovery, increased community outreach and engagement, and reducing fare policies that reduce SFMTA’s dependence on fare revenue, free Muni for all Youth, and other possible means-based fare discount programs.
  • Lead San Francisco Transit Riders initiatives on General Obligation Bond and other revenue measures including leading member and volunteer engagement through coordinating grassroots outreach and voter engagement, developing talking points, turning out people to give public comment, coordinating SFTR communications and messaging and as campaign liaisons.
  • Brief issue-based advocates and community-based organizations throughout the city to inform and engage on policy efforts.
  • Brief the Mayor’s office and Board of Supervisors on SFTR local funding priorities to elicit support.
  • Coordinate with staff to maintain relationships with SFMTA and SFCTA staff and board members.
  • Lead our local funding and policy member working groups, including identifying ways to engage in supporting the local policy efforts, budget proposals, planning opportunities through volunteer cultivation, hosting monthly meetings, and pursuing emergent priorities.
  • Attend Voices for Public Transportation (a regional coalition with SFTR as a core member) meetings as necessary to provide additional support.

 Achieve Social and Environmental Justice (35%)

  • Co-lead the recently formed Transit Justice Coalition efforts through engaging riders, policymakers and advocates from across the city around the creation of a rider-led vision of public transportation, building off of existing plans such as Connect SF, Free Muni-Full Service, SFMTA’s 5-minute network and SFTR’s 30×30, and strategizing in winning funding measures locally and regionally.
  • Supervise SFTR’s Community Organizer in the execution of community outreach, partner engagement, leadership development and community stakeholder forums.
  • Lead on the writing of 3 op-eds connecting transit investment, community planning, and environmental justice to our work in the Bayview and the community needs assessment.
  • Support the Executive Director on our BAAQMD grant including community needs assessment, community leadership development, partner cultivation and grant reporting in the Bayview and more broadly in D10.

 Support Membership, Events, Fundraising, and Communications (30%)

  • Coordinate and lead staff efforts on membership, including designing a strategy to build and grow our membership base through SFTR’s Membership Month drive and End of Year Appeals.
  • Support SFTR’s signature Transit Month planning and execution.
  • Lead bi-monthly staff phonebanking for member renewals.
  • Lead the Community Organizer’s efforts in attend in-person events that help drive membership and build our list.
  • Support the Executive Director in strategic direction, fundraising, and movement building work, including attending meetings with potential funders, providing feedback on fundraising materials, and assisting in grant writing and reporting.
  • Track and report on campaign progress, goals, and outcomes to the Board of Directors and funders.
  • Maintain the SFTR Salsa database and train staff on how to use it effectively.
  • Draft and edit blogs, op-eds and letters to the editor as needed and support the development of SFTR’s newsletters and social media to enhance SFTR’s thought leadership in the transit equity and transit justice fields.
  • Track and report on campaign progress, goals, and outcomes to the Board of Directors and funders.

Summary of Qualifications and Specific Skills

  • At least five years of experience with transit planning, policy and/advocacy or equivalent experience in urban planning, community development, environmental justice, public health and public policy Less experience will be appropriate for the Policy Manager role.
  • Strategic and creative problem solver who can facilitate SFTR’s thought leadership and movement building efforts related to transit equity and transit justice and where they intersect with racial, housing, environmental and economic justice.
  • Deep roots in San Francisco, with a particular interest in the city’s equity priority communities and knowledge of San Francisco politics and decision making processes.
  • Demonstrated experience organizing communities around public interest issues such as transit, environmental justice, or other related areas.
  • Tact and proactiveness to seek and prioritize SFTR’s campaign opportunities in alignment with SFTR’s strategic vision and organizational goals.
  • Experience with supporting coalition efforts including meeting facilitation and stakeholder engagement; existing relationships in San Francisco politics and advocacy organizations and labor groups a plus.
  • Excellent written and verbal communication skills to effectively deliver on policy analysis and arguments for diverse audiences.
  • Ability to effectively manage multiple projects and work well under tight deadlines.
  • Passion for improving transit and walkability, and familiarity with Muni (you ride transit!)

Characteristics of the Position

  • Candidates must live in or relocate to the Bay Area.
  • Travel throughout the city
  • 36 hours per week schedule. Requires occasional evening and weekend activities.
  • Tasks may involve extended periods of time at a keyboard or workstation.


The salary for this position is competitive depending on experience, with medical, dental, and vision benefits with significant employee premiums paid by SFTR (based on Kaiser rates). We offer paid vacation, generous holidays, and opportunity for employment enrolment in Calsavers. As of May 2022, we are working in the California Street We Work space one day a week.

Application Instructions

Applications will be reviewed on an on-going basis until the position is filled. We have retained M. Brook Associates for the hiring for this position. Interested candidates should e-mail a cover letter, resume, and three references to mtaylor@mbrookassociates.com. Please put “Policy Director and/or Policy Manager (depending on the position you are applying for)” in the subject line of your email.

 Equal Opportunity Statement

San Francisco Transit Riders is an equal opportunity employer and does not discriminate on the basis of race, sex, religion, national origin, gender identity or expression, sexual orientation, disability, age, or any other category protected by local, state, or federal laws. We are committed to building a diverse, equitable, and inclusive staff team. We strongly encourage applicants who are people of color, LGBTQ, women, trans and gender non-conforming people, and/or people with disabilities.