This code of conduct is designed to provide the broadest possible latitude for participants to engage, discuss and act in a manner according to the organization’s values. We expect anyone affiliated with San Francisco Transit Riders or engaging in online or in-person SFTR spaces to abide by this code of conduct.


  • We value riders. We listen to riders; we lead with rider-centric policies.
  • We value equity. We advocate for affordable, dependable, frequent, safe, accessible public transit for all, with a consistent focus on equitable service and access.
  • We value respect. We respect members, riders, employees, and partners, even when we disagree. We have and teach empathy for others, and we acknowledge each other’s dignity.

Code of Conduct

  • We take responsibility for our own participation and create space for the participation of others.
  • We create a space that is welcoming for everyone regardless of ability, race, ethnicity, or nationality, sexual or romantic orientation, gender identity, economic situation, age, or religion.
  • We ask for and use each other’s pronouns.
  • We respect every person’s autonomy by seeking consent before we help or explain, and before physical contact.
  • We are aware of the impact of our words and actions and that good intentions can have negative impacts; microaggressions, including unintended ones, are harmful and we seek to eliminate them.
  • We let someone know when we have been hurt and we try to forgive.
  • We accept that differences around policy, political ideology and strategy may occur; we respect that people have differences in opinion and assume all comments are made in good faith.
  • We do our best to fulfill these agreements, we hold one another accountable to fulfilling them, and we work to correct mistakes.

If you need support with an issue or have a question, please reach out to us by email ( or you can fill out our comment form anonymously. Thank you for helping keep our space safe, supportive, and fun!

This Code of Conduct is based on the San Francisco Transit Rider’s Strategic plan — approved by staff and Board in 2019 — as well as codes of conduct used by Gay for Transit, YIMBY Action, the San Francisco Bicycle Coalition and the University of Chicago.